LIFELINE Emergency Response System

St. James Mercy Health provides a telephone-based emergency response system called LIFELINE. This system links an individual at home to 24-hour a day, seven days a week emergency assistance. At the touch of a button, help is on the way.

The LIFELINE system consists of a home communicator unit attached to the subscriber's telephone, a personal call button worn by the subscriber and the Emergency Response Center located in the Emergency Department of St. James Mercy Hospital.

In the event of an emergency, the subscriber pushes their personal call button. This activates the Emergency Response Center at the hospital where a member of the staff immediately calls the subscriber and if necessary contacts the appropriate responders designated by the subscriber.

Phone (607) 324-8139 between 7:30 am and 4:00 pm Monday through Friday. Lifeline is an emergency telephone communication system for those who are elderly, medically frail or who live alone. With the push of a button, help is available 24 hours a day.