St. James Mercy Health System, Hornell NY
St. James Mercy Health System, Hornell NY Home Find a Doctor Services and Clinics Patients and Visitors Careers School of Radiological Sciences Community and Education Contact Us



Ambulatory Day Surgery

Behavioral Medicine & Addiction

Cancer Services Progam

Cardiac Rehabilitation

Center for Colorectal Health


Diabetes Education

Diagnostic Medical Imaging

Dialysis Unit

Discharge Planning

Emergency Department

Express Care Clinic

General & Colorectal Surgery

Hospice Mercy Suite

Hospitalist Program

Laboratory Services

Long-Term and Chronic Care

McAuley Manor at Mercycare

Adult Day Services

MercyLine Emergency Response System

Maternity & Women’s Health

Newborn Channel

Nutrition Counseling

Occupational Therapy

Orthopedic Services

Patient Channel

Physical Therapy

Psychiatric Care

Pulmonary Rehabilitation

Respiratory Therapy

Speech Therapy

Spiritual Care

Stress Tests

  MercyLine Emergency

  Response System
St. James Mercy Hospital

St. James Mercy Hospital provides a telephone-based emergency response system called MercyLine. This system links an individual at home to 24-hour a day, seven days a week emergency assistance. MercyLine is an emergency telephone communication system for those who are elderly, medically frail or who live alone. With the push of a button, help is available 24 hours a day.

The MercyLine system consists of a home communicator unit attached to the subscriber’s telephone and a personal call button worn by the subscriber. In the event of an emergency, the subscriber pushes their personal call button. This activates an Emergency Response Center trained emergency attendant who assesses the subscriber’s needs. If necessary, the attendant will contact the appropriate responders designated by the subscriber.

The standard MercyLine service includes a choice of a pendant or wrist-style "Help Button."

Proudly serving Allegany, Cattaraugus, Chemung, Steuben and Schuyler counties for more than 25 years, call (607) 324-8139 between 7:30 am and 4:00 pm Monday through Friday for more information.


St. James Mercy Health
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000

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St. James Mercy Health System includes St. James Mercy Hospital in Hornell, NY and serves Steuben Co. and the surrounding region

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